At Antique Want, customer satisfaction is our priority. We strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
Return Eligibility
We accept return requests within 7 days of the delivery date under the following conditions:
✔ The item is unused, unwashed, and in its original condition.
✔ All original tags, labels, and packaging are intact.
✔ The product is not damaged due to misuse, improper handling, or normal wear and tear.
✔ A valid proof of purchase or order confirmation is provided.
Non-Returnable Items
For hygiene and quality reasons, the following items may not be eligible for return:
✔ Products purchased during special clearance or final sale events.
✔ Customized, personalized, or made-to-order products.
✔ Items that have been used, washed, altered, or damaged after delivery.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. To help us process your request quickly, please provide:
✔ Your order number
✔ Clear photos of the product
✔ Photos of the packaging (if applicable)
✔ A brief description of the issue
Once verified, we will arrange a replacement or refund as applicable.
Return Process
To initiate a return request:
1. Contact our customer support team via phone or email.
2. Provide your order details and reason for the return.
3. Our team will review your request and provide return instructions.
4. Once the returned product is received and inspected, we will notify you regarding the approval status.
Refund Policy
Approved refunds will be processed after the returned product passes our quality inspection.
Refunds will be issued through the original payment method used during the purchase whenever possible.
Depending on your bank or payment provider, it may take 5–10 business days for the refunded amount to reflect in your account.
Exchange Policy
If you wish to exchange a product due to size issues, manufacturing defects, or receiving an incorrect item, please contact our support team. Exchanges are subject to product availability.
Return Shipping Charges
If the return is due to a defective, damaged, or incorrect product, Antique Want may cover the return shipping costs.
For returns due to personal preferences, incorrect size selection, or change of mind, return shipping charges may be the responsibility of the customer.
Order Cancellation
Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted and will be subject to this Return & Refund Policy.
Contact Us
For any return, refund, exchange, or cancellation inquiries, please contact us:
Phone: +91 9026407325
Email: antiquewant@gmail.com
Our team will be happy to assist you and ensure that your concerns are resolved as quickly as possible.
Thank you for shopping with Antique Want. We appreciate your trust and look forward to serving you again.
